Great wallet, outstanding customer service. The original lasted five years, but decided to replace because it started looking a little used. The replacement I'd purchased years ago had a problem immediately, but of course was out of warranty by the time I started using it. I didn't have much hope for anything, but sent a pic and explanation anyway. Big Skinny came through in spades! I wish all companies stood behind their products this way. I didn't like the feel of the leather, so gave that one away and bought another all-fabric. Love it. The brown is beautiful. I like having a place to put coins till I can dump them in the change bowl. As others have said, this is not for someone who likes toting a bunch of coins around, but it's just fine for a few, which is all I wanted.