Disappointed
June 29, 2015
I bought this wallet for my wive back in early December for Christmas. Just received it 6 months later (June 29) after numerous delays and assurances that it was eventually coming due to cargo trouble on the west coast (even though the website clearly states it was available the entire 6 months). I even got a postcard stating that if I returned it, then they would ship the product. Well, I never did and still got it while credit card was charged for the proper amount. We've bought a few other wallets here before and been perfectly pleased. Anyway, I just received the Trixie Red version which is apparently discontinued now and the color is anything but the one shown online. It is more like a dark burgandy red color instead of bright red and it hardly fits two cards per slot. Any more than 2 cards and either you cannot get the cards out easily or it will not close properly. It actually looks to be rather functional if you have like 10 cards, a few bills, and a few coins, but that is not what the ad states (30 or so cards easily). The wallet is a huge disappointment along with the poor shipping service. I will chalk this one up to bad timing and luck, but hopefully I am not let down again.
Merchant Response:Hi David, Thank you for your feedback. We promise to have better service & communication in the future.
Pros
- Descent size, holds items securely, zipper pocket actually works well
Cons
- Cannot hold claimed number of cards as stated in the ad, color does not come close to matching the picture, sllllllooooooowwwwww shipping, poor service and communication